E-ISSN 1658-7820
 

Original Article

Online Publishing Date:
07 / 10 / 2023

 


Patients’ attitude toward telemedicine and e-clinics

Abdulkareem Fahad Al Bahis, Dhafer Saeed Alamri, Ibrahim Abdulaziz Turki, Hamad Mahdi AlQahtani.


Abstract
Background: Telemedicine has emerged as a crucial tool in the medical sector, leveraging information, and communication technologies to enhance healthcare delivery and improve treatment outcomes. Especially during the COVID-19 pandemic, telemedicine has played a pivotal role in facilitating communication and follow-up with patients, particularly those who are elderly or managing chronic conditions. Patient satisfaction is a key indicator in evaluating the effectiveness of telemedicine services. This study aims to assess the attitude and satisfaction of patients toward telemedicine and e-clinics in Saudi Arabia.
Methods: A cross-sectional study was conducted at medical centers offering telemedicine clinics in Saudi Arabia. Saudi patients utilizing telemedicine services participated in the study and completed a valid-written questionnaire electronically.
Results: A total of 497 Saudi patients were included in the study, with 50.3% being females. The majority of patients (81.5%) utilized e-clinics 1-3 times. A small percentage of patients expressed fears about e-clinics (35.8%) and found them confusing to use (29.8%). The overall mean satisfaction score was 4.306 ± 0.8. Several factors influenced satisfaction levels, including age (p < 0.0001), medical insurance (p < 0.0001), and having a family doctor (p < 0.0001). Patients exhibited a positive attitude toward using e-clinics, with 36.2%, 51.1%, and 57.5% reporting that e-clinics were superior to in-person doctor visits, they would use e-clinics again, and they would recommend e-clinics, respectively.
Conclusion: The study participants showed overall satisfaction with telemedicine and e-clinics, and they exhibited a positive attitude toward these services. These findings highlight the potential of telemedicine to improve healthcare access and patient experiences in Saudi Arabia.

Key words: Attitude, telemedicine, satisfaction, patients.


 
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How to Cite this Article
Pubmed Style

Bahis AFA, Alamri DS, Turki IA, AlQahtani HM. Patients’ attitude toward telemedicine and e-clinics. IJMDC. 2023; 7(12): 1621-1627. doi:10.24911/IJMDC.51-1690503162


Web Style

Bahis AFA, Alamri DS, Turki IA, AlQahtani HM. Patients’ attitude toward telemedicine and e-clinics. https://www.ijmdc.com/?mno=162799 [Access: May 12, 2024]. doi:10.24911/IJMDC.51-1690503162


AMA (American Medical Association) Style

Bahis AFA, Alamri DS, Turki IA, AlQahtani HM. Patients’ attitude toward telemedicine and e-clinics. IJMDC. 2023; 7(12): 1621-1627. doi:10.24911/IJMDC.51-1690503162



Vancouver/ICMJE Style

Bahis AFA, Alamri DS, Turki IA, AlQahtani HM. Patients’ attitude toward telemedicine and e-clinics. IJMDC. (2023), [cited May 12, 2024]; 7(12): 1621-1627. doi:10.24911/IJMDC.51-1690503162



Harvard Style

Bahis, A. F. A., Alamri, . D. S., Turki, . I. A. & AlQahtani, . H. M. (2023) Patients’ attitude toward telemedicine and e-clinics. IJMDC, 7 (12), 1621-1627. doi:10.24911/IJMDC.51-1690503162



Turabian Style

Bahis, Abdulkareem Fahad Al, Dhafer Saeed Alamri, Ibrahim Abdulaziz Turki, and Hamad Mahdi AlQahtani. 2023. Patients’ attitude toward telemedicine and e-clinics. International Journal of Medicine in Developing Countries, 7 (12), 1621-1627. doi:10.24911/IJMDC.51-1690503162



Chicago Style

Bahis, Abdulkareem Fahad Al, Dhafer Saeed Alamri, Ibrahim Abdulaziz Turki, and Hamad Mahdi AlQahtani. "Patients’ attitude toward telemedicine and e-clinics." International Journal of Medicine in Developing Countries 7 (2023), 1621-1627. doi:10.24911/IJMDC.51-1690503162



MLA (The Modern Language Association) Style

Bahis, Abdulkareem Fahad Al, Dhafer Saeed Alamri, Ibrahim Abdulaziz Turki, and Hamad Mahdi AlQahtani. "Patients’ attitude toward telemedicine and e-clinics." International Journal of Medicine in Developing Countries 7.12 (2023), 1621-1627. Print. doi:10.24911/IJMDC.51-1690503162



APA (American Psychological Association) Style

Bahis, A. F. A., Alamri, . D. S., Turki, . I. A. & AlQahtani, . H. M. (2023) Patients’ attitude toward telemedicine and e-clinics. International Journal of Medicine in Developing Countries, 7 (12), 1621-1627. doi:10.24911/IJMDC.51-1690503162





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